Customer Support
The
Horizon Technology Customer Support
Team is committed to ensuring that our
products offer the best automated SPE
solutions to testing labs. The goal
of our dedicated support engineers is
to work as a partner with our customers
and end-users to leverage your investment
in our products, helping you to meet
your business objectives, by increasing
sample throughput, reducing operating
costs and improving the accuracy and
consistency of their data.
We
have online self-help available — Documentation,
Tech Tips, and FAQ's — to assist with
any technical questions you may have.
If
you cannot find the answers to your
questions here, we are committed to
providing additional technical support
to ensure the successful integration
of our products.
Frequently
Asked Questions
Answers
to general questions about running automated
Solid Phase Extraction
methods
on our instruments.
Service
Agreements
Instead
of being an unknown, your instrument
service costs can be built right into
your lab's operating budget. In addition,
we'll make sure you get the maximum
performance and uptime from your instruments.
